Contact Sezzle Customer Service
Sezzle Phone Numbers and Emails
Toll-Free Number:
-
(888) 540-1867
Sezzle Emails:
How to Contact Sezzle?
Most Popular Number:
| Total calls: 1 026 | Issues resolved: 16 | Last call: Jun 18, 2025 |
Sezzle Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sezzle Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sezzle is 8885401867. 33% of customers managed to speak with a real person.
The average hold time is from 5 to 10 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Sezzle may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sezzle Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sezzle is 8885401867. 33% of customers managed to speak with a real person.
The average hold time is from 5 to 10 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Sezzle may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Sezzle mainly because of request for information, account, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Sezzle is support@sezzle.com. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Sezzle Website:
Sezzle Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
PO Box 3320
Minneapolis, MN 55403
Sezzle Customer Service Reviews
My name is Patricia Piazza. Phone number, 503432****.
The email I used on the order and the one I have on file with Sezzle is pattypiazza@***.com.
Yesterday I got a message that my Sezzle payment failed. I could not see any reason for the failure, but I went in and paid it manually along with the fee for late payment.
Today I get another text message saying the payment failed and now there's a $17.69 fee on top of my original $12.69 payment!
Of course I was not able to get any assistance from the chat bot and if you are lucky enough to find a customer service phone number for Sezzle, it is only automated. There is no way to talk to someone who can explain what's going on. There is absolutely no way out of this nightmare.
This order (Order ID: 707485) is nearly identical to an order (Order ID: 703711) I had with Sezzle in April 2025.
That order had no issues. What changed? And how in the world would I find out?
So, today I paid the ridiculous fee plus my payment but I have no assurance that it will be posted and I feel terrified that I'm in danger of acquiring more and more fees as well as a poor payment history. I've learned a lesson here.
It would have been so much better to just make my original purchase without the "convenience" of spreading the payments out with Sezzle. The time and stress this has caused me is definitely not worth it.
My account was hacked while I was in Texas and they cancelled my card so I tried to make a payment so my account would be good but they wouldnt take a different payment so my account is late till I can get back to Tn to get new card
Ask for verification AFTER I've spent a lot of money. There was an issue now I can't use my account or get help.
Get the right info said enough say enoud disappointed in service. Can I get a credit please forvwasted time
How Good is Sezzle's Customer Service?
Summary of Sezzle Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sezzle?
Payments and Charges Question:
- “Took out 2 same payments”
- “Having a issue with adding a payment to pay my past due balances”
- “Charged a late fee when I tried to pay the payment and the system did not work!”
Request for Information Question:
- “Need to speak to customer service”
- “Need to speak to someone”
- “Questions about my account”
Account Question:
- “Can’t access my account”
- “Fix account issues”
- “Issues with account”
Refund Question:
- “My Money back dont have my tablet and chairs with umbrella”
- “Refund”
- “Refund not returned”
Cards Question:
- “Visa card not working need help”
- “Card charged not me”
- “Mmy card isn't working”
Product/ Service Question:
- “Problem with spending power”
- “I am trying to purchase your enroute but I don’t have all the money and I need to make payments through Sezzle. I’ve done this before and I paid off what I owed. I tried to do the same thing this time. I tried to make installments of 73 dollars.”
- “Purchase”
Return/ Replace Question:
- “Return credit”
- “Number changed”
- “Need to change my phone number”
Activation/ Cancellation Question:
- “Need to cancell”
- “I canceled an order and they are still taking the money out of my account”
- “Cancel”
Shipping and Delivery Question:
- “I never received my order”
- “Never received shipment from merchant already placed a dispute”
- “Shipping address wrong on order”
Website/ Application Question:
- “Having problems ordering something off the website”
- “I was scammed on the Sezzle app and I’m not comfortable there anymore”
- “Can't get on your website”
Staff Question:
- “New customer, have not used the service before, have questions. Really need to talk to someone please.”
- “Speak to a customer service representative.”
- “Customer Service”
Employment Question:
- “Pay off acct”
- “Pay off Account”
Other Question:
- “Quest is about Pam I’ll be off”
- “My order”
- “I was having problems trying to pay in store, it kept declining me”
Compare Sezzle Customer Service To
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