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Contact Sezzle Customer Service

How to Reach a Person at Sezzle

Verified Contact Information

Toll-Free Number:

  • 1-888-540-1867
Call Now
Send Message

Customer Service:

support@sezzle.com

General Info:

info@sezzle.com

Investors/ Franchising:

investorrelations@sezzle.com

Legal:

privacy@sezzle.com
Privacy Inquiries

Sezzle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sezzle Phone Number
1 (888) 540-1867
Average Hold Time
00:06:32
Average Calls duration
3 minutes
Most Popular Sezzle Email Address
support@sezzle.com
Sezzle Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Sezzle?

In its steadfast endeavor to support its customers, Sezzle offers a dedicated support line. You can contact Sezzle customer service at its toll-free number 1-888-540-1867. Over the Sezzle phone number, their representatives will assist you with any queries or issues you might be facing. Сall the Sezzle contact number to inquire about account settings, payments & rescheduling, checkouts, refunds, and more. Remember that Sezzle customer support takes immense pride in assisting its customers, and they’re available from 9:00 AM to 5:00 CST to answer all your queries, with short waiting queues.

If you prefer quick resolution online, you can take advantage of Sezzle 24-hour customer service through the company website. Simply navigate to the ‘Contact Us’ page and find your way to the Frequently Asked Questions (FAQ) to find answers to your questions. However, if you can’t find the answer to your question, Sezzle support offers a distinct option to seek help. You can choose ‘Shopper Support,’ which requires you to fill out a form requiring basic information, including name, email address, and the description of your concern. Once you submit the form, wait for the support team to contact you.

There's an alternative for those who prefer to avoid calling the Sezzle customer service number or filling out the help form. You can write an email to customer service describing your query in detail at support@sezzle.com. Likewise, if you want more information about any of their product offerings, you should contact info@sezzle.com.

Reaching out to Sezzle customer service live chat is quite an easy process. Start by visiting their official website and spot the chat option at the bottom right corner of the homepage. To open the Sezzle live chat, click on the chat icon and wait for an automated greeting to welcome you. Trained to assist you with basic questions spanning a wide range of topics, the Sezzle chat support team helps you find instant answers on the go. However, if you still wish to chat with a live agent, you must choose between Shopper or Merchant agent, enter your basic details, and a live agent will connect with you. However, please note that the availability may depend on the Sezzle customer service hours. Alternatively, if you need assistance with an urgent matter, it’s better to dial the toll-free number and call Sezzle for a quick resolution.

PissedConsumer Club

Contact Information

Sezzle Website:

Sezzle Help Center:

Corporate Office Address:

Sezzle
700 Nicollet Mall, Suite 640
Minneapolis, Minnesota 55402
United States

How Customers Rate Sezzle Support?

4.5 / 5
Good

Based on 1.8K calls to Sezzle customer support through PissedConsumer.com and 2 survey responses.

Total Calls
1.8K
Avg Call Duration
03:25
Issues Resolved
5%

Why Customers Call Sezzle?

Top Reasons of Customers Calls

  • Payments and Charges 25%
  • Request for Information 17%
  • Account 15%
  • Customer Inquiries & Issues 15%
  • Cards 6%
  • Refund 5%
  • Product/ Service 5%
  • Return/ Replace 4%
  • Activation/ Cancellation 3%
  • Shipping and Delivery 2%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%

Payments and Charges

25%
  • "Took my money just trying to see if my order went through"
  • "Payment"
  • "Money payment"

Request for Information

17%
  • "How to use $80 in Sezzle chucks"
  • "About order placed"
  • "Help with Account"

Account

15%
  • "Having issues logging into my account"
  • "I just had 400 dollars taken out of my account"
  • "I can't login even when my email phone number and password are correct. The next page won't load."

Customer Inquiries & Issues

15%
  • "Declined"
  • "L'état de mon compte"
  • "Trying to get verified"

Cards

6%
  • "Card not working but money taken out of my bank account"
  • "Verified card account"
  • "Virtual card declining"

Refund

5%
  • "Refund subscription k don't use nor do I want this"
  • "Refund"
  • "Money being taken when I was refunded weeks ago"

Product/ Service

5%
  • "Like to connect to anywhere subscribe"
  • "Not working"
  • "Lost phone had to get a new number and can't access Sezzle due to verification codes going to old phone"

Return/ Replace

4%
  • "Change cards"
  • "Number changed"
  • "change number"

Activation/ Cancellation

3%
  • "Canceling anywhere subscription"
  • "Cancellation on a merchant account"
  • "Did not subscribe to Sezzle. Would like money put back on card"

Shipping and Delivery

2%
  • "Did not recieve order"
  • "Because I can't get the order to process"
  • "Need physical location"

Staff

<1%
  • "Customer Service"
  • "Issues with service"
  • "Customer Service regarding a store closing in any minute"

Website/ Application

<1%
  • "Having problems ordering something off the website"
  • "I was scammed on the Sezzle app and I'm not comfortable there anymore"
  • "Can't get on your website"

Employment

<1%
  • "Payoff"
  • "Pay off Account"
  • "Want to pay off balance"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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